Immigration Knowledge Base

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All categoriesCasesAre there a lot of cases in the tracker which a...

Question:

Are there a lot of cases in the tracker which are never updated?

Answer:

No.  
 
On average it is between 5% - 15%. 
 
Moreover, if a case is not update, its not visible to users -the last column of each tracker has two values ACTIVE and INACTIVE.  
 
By default only updated, i.e. Active cases are shown.  
 
The period of inactivity varies in each tracker - depending on average processing time of the cases.
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